Privacy Policy

1. Introduction

Histone Solutions Private Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website histone.com.pk or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Subscribe to our newsletter
• Request a quote or consultation
• Engage our services

This information may include: name, email address, phone number, company name, project details, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. See our Cookie Policy for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services: Including responding to your inquiries, processing service requests, and delivering agreed-upon services
• To communicate with you: Sending service-related announcements, updates, and responding to your questions
• To improve our website: Analyzing usage patterns to enhance user experience and functionality
• To send marketing communications: With your consent, we may send promotional materials about our services (you can opt-out anytime)
• To comply with legal obligations: Meeting regulatory requirements and responding to legal processes
• To protect our rights: Detecting, preventing, and addressing fraud, security, or technical issues

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your information depends on the data and context:

• Consent: You have given explicit consent for specific purposes
• Contract: Processing is necessary to perform a contract with you
• Legal obligation: We must comply with applicable laws
• Legitimate interests: Processing serves our legitimate business interests while respecting your rights

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: With trusted third-party vendors who assist us in operating our website and conducting business (e.g., hosting providers, email services, analytics tools)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or government regulation
• Protection of Rights: To protect our rights, property, or safety, or that of our users or the public

All third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain conditions
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to our processing of your personal data
• Right to Withdraw Consent: Withdraw your consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at info@histone.com.pk. We will respond within 30 days.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside Pakistan and choose to provide information to us, we transfer your data to Pakistan and process it there.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: